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Mission Statement: We deliver valued financial services to satisfy lifetime needs by building relationships based on trust, efficiency and friendly service.

Employee Value Proposition: It's about the American Dream, really. You, as a community banker at East Boston Savings Bank are there for each and every customer with the tools they need to achieve financial self-sufficiency, homeownership, higher education, retirement security and to meet the financial challenges we each face throughout our lives.

It's about you, working with purpose. Seeking challenges and professional growth and fulfillment. Being part of the financial community, the business community and the neighborhood community.

And it's about all of us, working together toward our vision of exceptional customer experiences, solid financial performance, workforce development and community leadership. No lone wolves, no rock stars. Community bankers. Because when we say "Together, we do more", we mean it.

Employee Story: Carol Simpson, Vice President, Branch Administration

Carol Simpson, Vice President, Branch Administration

After joining EBSB as a teller in 1979, Simpson quickly advanced in the bank. She was promoted to sales and service representative in 1981 and became a Branch Manager three years later. In 1993, Simpson was named Branch Administrator, a position that she still holds.

As Branch Administrator, Simpson is responsible for all of the bank's nine branches. On a daily basis she ensures that they are fully staffed and running smoothly. She also answers any questions that the individual branch managers might have.

Simpson said she "pretty much likes everything about working here," and the best thing about her job is her co-workers.

"They are like family to me," she said. "We all like each other. When I first started 25 years ago, there were 55 employees and we all knew each other. Even though the bank is much bigger now, we have kept a good balance as we've grown. The people who have come here from larger banks say they wouldn't leave EBSB for anything."


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