At East Boston Savings Bank, we have been in the business of serving the financial needs of our customers since 1848. We believe the responsible use and protection of our customers' confidential (non-public) information is one of our fundamental responsibilities. We strongly believe in protecting our customers' privacy and at the same time, providing valued financial services to satisfy lifetime needs by building relationships based on trust, efficiency and friendly service. In the event your relationship with us terminates, or you become an inactive customer, we will continue to adhere to the policies and practices described here. We want you to understand what information we gather and how we use it.

The Information We Collect
As a financial institution, we must collect, retain, and use information about our customers and applicants for the purpose of providing our products and services. We may collect non-public personal information from a variety of sources: applications or other forms you submit to us; information about your transactions with us; or information we receive from a consumer reporting agency.

The information collected and retained by East Boston Savings Bank is used for specific business purposes, such as approving or administering your account, complying with banking regulations, protecting against fraud, and developing a better understanding of your financial needs to provide you with products and services of value to you.

The Information We Share
We may share non-public information about you with companies related to East Boston Savings Bank by common control or ownership (affiliates) and, as permitted by law, with third parties that are not our affiliates (non-affiliated third parties).

To provide our customers with products or services that we believe will meet their financial needs, we may disclose limited non-public personal information to reputable companies we have contracted under strict confidentiality agreements in order to provide you with exceptional customer service. The information that we may share with other financial institutions with which we have joint marketing arrangements (such as service providers, insurance agents, investment advisors):

• Information we receive from you on applications or other loan and account forms;
• Information about your transactions with us, such as your account balance, payment history, and parties to transactions; and
• Information we receive from credit bureaus, such as your creditworthiness and your payment history.

Additionally, we may disclose non-public personal information about you to non-affiliated third parties in certain other circumstances as permitted by law, such as third party vendors that assist the bank in servicing your deposit or loan account, to government entities in response to subpoenas, and to credit bureaus.

East Boston Savings Bank does not sell or provide non-public personal information about customers or former customers to other companies for their independent use to market their own products or services.

How We Protect Your Personal Information
We understand that the protection of your non-public personal information is of the utmost importance. East Boston Savings Bank maintains physical, electronic, and procedural safeguards that comply with federal rules to guard your non-public information. We do not authorize access to customer information except to those who have a business reason to know such information, and to educate our employees about the importance of confidentiality and customer privacy.

We at East Boston Savings Bank value our customers' privacy. Respecting your privacy has been our trademark for over a century and will continue to be going forward. You, as our customer, should expect nothing less. If you have questions or comments about this policy notice, please contact us.

For additional information about our privacy policy, please click here to read FAQ's and responses.