Security

Protect Your Personal Information at ALL Times

East Boston Savings Bank is committed to keeping our customers personal information secure. We will never contact you and ask for personal banking details such as account numbers, log in details, Social Security Number, and PIN. Never disclose your personal banking details or any other personal information in response to an email, phone call or text message.

Make yourself more secure with a Verbal Password: In light of the recent Equifax breach, we want to make customers aware of the ability to add a verbal password to your accounts.  Simply visit any EBSB  branch or call us at 800-657-3272, and we will add this to your account as an additional layer of protection between you and fraudsters.

ALERT: EQUIFAX BREACH: Equifax Credit Bureau recently announced a breach of 1.43 million customers. Because the event has been largely publicized, be aware of any scams that may pop up related to this event. To find out if you have been part of this breach , Equifax has set up a page.

ALERT: FOUND MONEY SCAM: In recent days we have heard of a number of incidents where a fraudster was representing themselves as Richard Gavegnano, CEO of East Boston Savings. The scam involves the pretense that a large sum of money has been deposited in the victim's name and to receive that money, the victim needs to send a fee (ranging from $400 - $1,000). PLEASE DO NOT FALL VICTIM TO THIS SCAM. This is an old scam which is now using our CEO's name to make it feel legitimate.

Recognizing and Preventing Fraud
Internet Safety Tips
What is Identity Theft? How can I protect myself?

To Report a Lost or Stolen ATM or VISA® Debit Card

Call 800-657-3272 or visit your nearest branch